Legal
Billing, Cancellation & Refunds
How your Send Openly membership works and how to cancel it.
Last updated: October 4, 2026
Free trial
New accounts start with a 7-day free trial. No credit card is required to start. If you choose to subscribe before your trial ends, paid billing starts immediately, your card is charged at checkout, and the remaining free trial ends.
Membership pricing
Send Openly costs $9 USD per month for one account with up to five businesses. Stripe processes subscription payments. Your subscription renews monthly until canceled. Complimentary accounts are not charged while their complimentary access applies.
How to cancel
Sign in, open Plan & Billing, choose Manage billing, and cancel in the Stripe customer portal. Cancellation takes effect at the end of the current paid period; you retain access until then. Cancel before your renewal to avoid the next charge. If you cannot access your account, email bill@earydigital.com from your account email for help.
Failed payments
If a renewal payment fails, access continues for a three-day grace period from the failed payment. Update your payment method through Plan & Billing. If payment is not resolved, library access may pause. Your data is not automatically deleted because a payment failed.
Refunds
Because there is a free no-card trial, charges are generally non-refundable. If you were charged in error or something went wrong, email bill@earydigital.com within 14 days of the charge so we can review your request individually. Your customers’ payments through any links you save are separate from your Send Openly membership.
Questions about this page? Email bill@earydigital.com.